DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You don't need to register to place an order. We know that not all people want to do so, therefore we’ve decided to give our customers an option to choose whether they want to create an account. We will still need your email address so we can send you updates related to your orders.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship anywhere in the world to ensure that every customer enjoys his or her shopping experience with us. We are proud to offer free worldwide shipping on all orders over $50 - that means you pay nothing but the price for the item. Otherwise, we charge a modest shipping fee of $5 on smaller orders.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Since we cater to worldwide shipping, we ship from various locations (warehouses). The usual standard international shipping times are around 7-15 to the United States, and 12-20 to Europe, but please allow up to 30-45 days due to possible difficulties with clearances and customs.
HOW DO I CHECK THE STATUS OF MY ORDER?
Upon placing your order, please allow up to 3 business days to have the order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a confirmation email with your tracking number, if tracking is available. If you did not receive any updates on your order, please contact us immediately.